VEDAXA MART

Website: vedaxamart.com
Email: adminvedaxa@gmail.com
Contact: 9661410666, 8340679886

1. Introduction

At VEDAXA MART, we are committed to providing high-quality products and ensuring complete customer satisfaction. Our company is approved by the Ministry of Corporate Affairs, Government of India, and is ISO 9001:2015 certified. We value the trust of our customers and strive to address all concerns promptly and fairly.

2. Eligibility for Returns

  • The product must be in its original condition.
  • The product must not be damaged in any way — externally, internally, partially, or fully.
  • The product should be returned with all original packaging, labels, and accessories (if applicable).

3. Return Request Process

To initiate a return, customers are required to:

  • Contact via WhatsApp or call on 9661410666 / 8340679886
  • Email at adminvedaxa@gmail.com

Please provide order details, reason for return, and images if required.

4. Refund Policy

  • Refund will be initiated after product inspection.
  • Refund will be processed within 5 working days after return verification.
  • Amount will be credited within one week after deduction of applicable taxes (if any).

5. Mode of Refund

  • Refunds will be issued via the original payment method.
  • For COD orders, bank details may be required.

6. Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or usage reasons.

7. Customer Feedback & Suggestions

We encourage customers to share valuable feedback to improve our products and services.

8. Contact Us

Email: adminvedaxa@gmail.com
Phone / WhatsApp: 9661410666, 8340679886
Website: vedaxamart.com

9. Final Note

We are dedicated to resolving concerns in a fair, transparent, and timely manner. Your satisfaction is our priority.